Michael MacLachlan
Michael MacLachlan
Service Technician
6 Reviews
“I recently had a residential furnace installed by Foss and was very pleased with the whole experience. The salesman, installation personnel, and technicians were all very knowledgeable, friendly, courteous, and professional. I can attest to the fact that they really do strive for 100% customer satisfaction and will fix or replace an installed component if it does not meet your needs. I highly recommend them,”
“Mike is definitely my hero! With this record cold, both my furnace and on-demand hot water heater froze up and stopped working. Mike was able to fix the problems, and did so in a competent and efficient manner. He explained everything he was doing, and why he was doing it. He was also extremely considerate and pleasant. Thank you so much, Mike!”
“I’m a general contractor. I’ve had people work for me in the past and the guys on site exceeded our expectations a hundred fold. They were courteous, they answered our questions. How they work said that they care about us. Josh, he was in the house drilling a hole in the sheet rock and my wife had some knick knacks right below them and he said, and I need to cover those up or I’m going to get dust all over them. It’s things like that that they paid attention to and really impressed us.”
Information was great. He was very kind and knowledgeable, Thank you for have such a great employee, you have gotten a forever client.
Michael was a breath of fresh air compared to some of the experiences we have had in recent years.
Thank You again
“Michael came out to do the first maintenance on a duel fuel HVAC system that FOSS installed last year. He was very professional, knowledgable and personable, and even stayed late on a Friday afternoon to install an air scrubber that was not part of the original plan. I had been thinking about one recently, and he provided a lot of information, and gave me time to do my research online while he did his maintenance. Since he had an ozone-free model in the truck, he just installed it then and there. And cheerfully too, esp at 5 PM on a Friday. Very excellent service”
– Barb T.
“Michael was polite and very informative and went above and beyond our expectations. Anyone planning to use Foss heating should request Michael as their technician.”
– Darryl B.